Custom

We constantly extend our data scope. Depending on the data type, the scope may vary marginally. Currently, we cover the following data scope: 

• Countries: Germany, United States
• Titles: All titles generally available
• Authors: All authors generally available
• Genres: Crime, Thriller, Mystery, Children's (only story-telling sub-genres), Romance
• Genres hierarchy: We provide a three-level genre hierarchy: 
• Level 1, e.g., "Thrillers"
• Level 2, e.g., "Thrillers - Supernatural"
• Level 3, e.g., "Thrillers - Supernatural - Vampires"
• Data types: Publisher, author, author gender, title, topic, various success metrics, ratings, reviews, price, product variants, popularity (custom use cases may include additional data types)
• Sources: We collect data from dozens of sources including but not limited to major online shops, review communities, agent communities, individual publishers, distributors, agent and author pages, social media platforms, text aggregators, and industry associations. 
• Updates: Data is updated once per month

• Firstly, you will receive a confirmation e-mail confirming we received your order.
• We then process your order and grant you access to your Dashboard.
• As soon as we have processed your order a new link "Your Success Analytics" will appear in the top navigation for you. Here, you can access your purchased product.
• Please allow any pop-ups for our page, to have an optimal single-sign-on (SSO) experience.
• When you purchased a standard use case product, you can immediately access your dashboard.
• When you purchased a customized product, we'll reach out to you to schedule a call to discuss your individual customization requirements. After the customization, you'll be able to access your product through the same "Your Success Analytics" link in the top navigation.
• You can check whether or not your order has already been processed in your customer account under "Order details".

• Lit-X Success Analytics - Custom be invoiced with a custom quote 
• The quote includes your original request, beforehand mutually agreed upon Lit-X deliverables, and a pricing sheet
• The pricing sheet consists of three parts:
• 1. a one-off fee that is based on the hour investment estimation necessary to realize your request
• 2. a subscription plan that ensures continuous access to your unique dashboard
• 3. an additional fee per additional seat 
• The one-off fee has to be paid up-front and is non-refundable
• The subscription follows the general Lit-X subscription policy
• Depending on your chosen subscription plan your payments are due monthly or annually
• Regardless of your chosen subscription plan, you can cancel your subscription in your customer profile
• All subscriptions renew themselves automatically after the last payment period, if not canceled in time