Order Info - After your order

  • Firstly, you will receive a confirmation e-mail confirming we received your order.
  • We then process your order and grant you access to your purchased use case.
  • As soon as we have processed your order a new link "Your Use Cases" will appear in the top navigation for you. Here, you can access your purchased use case.
  • Please allow any pop-ups and third party-cookies for our page, to have an optimal single-sign-on (SSO) experience.
  • When you purchase a standard use case product, you can immediately access your dashboard.
  • When you purchase a customized product, we'll reach out to you to schedule a call to discuss your individual customization requirements. After the customization, you'll be able to access your product through the same "Your Use Case" link in the top navigation.
  • You can check whether or not your order has already been processed in your customer account under "Order details".